Our Customer Reviews
See what successful store owners has to say about our plugins
Support
I encountered a problem with a TheDotStore plugin, I submitted this problem to support which was incredibly responsive.
Currently everything is working perfectly!
Thanks to Hitendra for the speed and professionalism
Dimitri Vervoort | Senior Consultant
Jan, 2021
Fastest Support
This plugin was the most complete and create any type of woocommerce dynamic discount. This is easy to understand, and with just a little effort you can already execute all the rules you want. They provide most adequate and fastest support.
Alexander | Software Engineer
Jan, 2021
Very powerful
Thanks for your plugin. It's easy to use, and very powerful. It allows a great diversity of possibilities. It adapts to any situation. For the support, fast, clear and understandable. I am satisfied.
Kurma | Technical Manager
Dec, 2020
Amazing costumer service
Sometimes I find the manual on https://docs.thedotstore.com a bit scarce in examples, some more examples and explanations on how to set up and which settings suit your situation best would be nice but if you send an email the response is always quick and super helpful. Really think they go out of their way to help you. Thanks guys for this amazing plugin with great support!
Debbie | Operational Head
Oct, 2020
Kristin
I am based in Australia and have used this plugin "Advanced Flat Rate Shipping Plugin for Woocommerce" for a few clients now. I had very complicated shipping rules & requirements for different products & categories and also a large amount of various shipping zones that needed to be done.
Hitendra assisted me with the setup & implementation of my complex rules that were required throughout my client project.
The support and help that I received from Hitendra and the team has been fantastic! Hitendra was always available on short notice for our video calls to help me rectify issues according to my client requirements.
Top quality support is what I always expect when paying for a plugin, and that is exactly what I received plus so much more ! Highly recommend this plugin and their fantastic support. Thanks DotStore, Hitendra & team !
Kristin | Software Engineer
Sep, 2020
I had an issue with the Category Banner being displayed after the sidebar in Astra theme. Both the DotStore and Astra gave me a workable solution. For the Astra users, you'll need to enter this CSS into your Customizer (or your preferred CSS file):
.wbm_banner_image {
order: 1;
}
Hope this helps someone else too. Thanks again DotStore for your quick response too. (^_^)
Danny
Sep, 2020